We are committed to providing clear and efficient communication throughout the booking process for our wedding decoration and on-site styling services.

For service enquiries, booking requests, event requirements, appointment details or questions regarding an existing order, customers may contact us using the information below.

Contact Information

Vowvignetteco
Email: decor@vowvignetteco.com
Phone: +52 5557756616
Address: San Borja 810, Col. Del Valle Centro, Benito Juárez, C.P. 03100, Ciudad de México, Mexico
Website: www.vowvignetteco.com

Enquiries and Booking Requests

When contacting us, customers should provide sufficient information about the requested service, preferred date, venue location, event requirements and any relevant access conditions. Providing complete and accurate information helps us assess the request and confirm whether the requested service can be provided.

A service request submitted through the website does not, by itself, constitute confirmation of a booking. A booking becomes effective only when the relevant service arrangements and applicable terms have been confirmed.

Deposit Information

All prices displayed on the website are booking deposits unless expressly stated otherwise. They are not the total price of the complete service.

Where a remaining balance or additional charge applies, the applicable amount and payment arrangements will be communicated before the relevant payment becomes due. Customers should review the service description, booking terms, cancellation conditions and applicable policies before making any payment.

Communication

We aim to respond to customer enquiries within a reasonable period. Response times may vary depending on the nature and complexity of the request, particularly where venue details, event requirements or service availability require confirmation.

Written communications may be retained where reasonably necessary for booking administration, customer service, dispute handling, legal compliance and the protection of legitimate business interests, subject to applicable data protection requirements.

Service Confirmation

Information provided through this website is intended to facilitate enquiries and booking requests. Specific service arrangements are subject to availability and written confirmation.

Customers are responsible for ensuring that the information supplied to us is accurate and complete. Any material change to the event date, venue, access arrangements or requested service should be communicated as soon as reasonably possible and may be subject to additional terms or charges where permitted by applicable law.

All bookings and communications are subject to the applicable Terms and Conditions, Deposit and Refund Policy, Cancellation Policy and Privacy Policy.